:root{--bg:#f5f7f5;--panel:#fff;--ink:#24382f;--muted:#89918c;--green:#205d48;--green-soft:#e9f1eb;--border:#e7ebe6;--amber:#a97929;--radius:15px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px 'Noto Sans SC','Microsoft YaHei',sans-serif}button,input,select,textarea{font:inherit}button,a{ -webkit-tap-highlight-color:transparent}button{cursor:pointer}a{color:inherit;text-decoration:none}button{border:0;background:none;color:inherit}button:focus-visible,a:focus-visible{outline:2px solid var(--green);outline-offset:3px}button:disabled{opacity:.5;cursor:not-allowed}.sidebar{width:232px;background:#fff;border-right:1px solid var(--border);position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;padding:32px 20px 20px}.brand{display:flex;gap:11px;align-items:center;padding:0 10px;font-size:22px;font-weight:700;letter-spacing:1px}.brand small{display:block;font-size:9px;letter-spacing:2.1px;font-weight:500;color:#829287;margin-top:3px}.brandmark{width:37px;height:43px;background:var(--green);color:white;border-radius:10px 10px 17px 10px;display:grid;place-items:center;font-size:28px;position:relative}.brandmark span{position:absolute;font-size:15px;right:3px;top:1px}.workspace{border:1px solid var(--border);display:flex;gap:9px;align-items:center;padding:13px 10px;border-radius:10px;margin:32px 0;font-size:11px}.workspace small{display:block;color:var(--muted);font-size:10px;margin-top:6px}.workspace-icon{display:grid;place-items:center;background:#f1f3ee;border-radius:7px;width:28px;height:30px;font-size:13px}.nav-label{font-size:10px;color:#9aa39d;letter-spacing:1.5px;margin:0 16px 14px}nav{display:grid;gap:8px}nav button{display:flex;align-items:center;gap:13px;width:100%;text-align:left;border-radius:9px;padding:13px 16px;color:#738178;font-size:13px}nav button.active{background:var(--green-soft);color:var(--green);font-weight:600}nav button:hover{background:#f1f5f0}.nav-icon{display:inline-flex;width:18px;font-size:19px;justify-content:center;line-height:1}.nav-count{margin-left:auto;background:#d9e7dc;padding:2px 6px;font-size:10px;border-radius:5px}.sidebar-bottom{margin-top:auto}.connection-indicator{margin:25px 10px 10px;font-size:11px;color:#758579;display:flex;gap:8px;align-items:center}i{display:inline-block;width:6px;height:6px;background:currentColor;border-radius:50%}.sidebar-bottom p{font-size:11px;color:#a1aaa3;line-height:1.9;margin:0 10px 25px}.user{border-top:1px solid var(--border);display:flex;gap:10px;align-items:center;padding:19px 9px 0;font-size:12px}.user small{display:block;color:var(--muted);font-size:9px;margin-top:4px}.avatar{width:38px;height:38px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;background:#eaf0e6;color:#547347;font-size:13px;font-weight:600}.avatar.forest{background:#e5eee7;color:#2e654c}.avatar.sand{background:#f6ede0;color:#9e7953}.avatar.blue{background:#e8eef4;color:#56728f}.avatar.plum{background:#eeeaf2;color:#877392}.avatar.small{width:29px;height:29px;font-size:11px}main{margin-left:232px}.topbar{height:76px;display:flex;justify-content:space-between;align-items:center;padding:0 38px;background:rgba(255,255,255,.84);border-bottom:1px solid var(--border)}.breadcrumb{font-size:11px;color:#95a098;display:flex;gap:17px}.breadcrumb strong{font-weight:500;color:#5a6d5f}.top-actions{display:flex;align-items:center;gap:18px}.demo-pill{color:#718779;border:1px solid #e3e9e1;background:#f4f7f2;border-radius:20px;padding:6px 10px;font-size:10px}.demo-pill i{width:5px;height:5px}.icon-button{border:1px solid var(--border);border-radius:50%;width:23px;height:23px;color:#859187}.demo-banner{padding:11px 38px;background:#f0f3e9;color:#7c8467;font-size:10px;display:flex;align-items:center;justify-content:space-between;gap:16px}.demo-banner strong{font-weight:600;margin-right:8px}.demo-banner button{font-size:10px;white-space:nowrap}#app{padding:30px 38px;min-height:calc(100vh - 171px)}.page-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:26px;gap:16px}.eyebrow{color:#8a988e;letter-spacing:2px;font-size:10px;margin-bottom:9px}h1{font-weight:600;font-size:26px;letter-spacing:-.5px;margin:0 0 9px}h2{font-size:15px;font-weight:600;margin:0}h3{font-size:13px;font-weight:600;margin:0}p{line-height:1.7}.subtitle{font-size:11px;color:#8e9890;margin:0}.primary,.secondary,.danger{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:7px;padding:10px 15px;font-size:12px;white-space:nowrap}.primary{background:var(--green);color:white}.primary:hover{background:#164b38}.secondary{border:1px solid #dfe6dc;background:white;color:#64796a}.secondary:hover{background:#f5f8f2}.danger{background:#f9eeeb;color:#a46657}.text-button{font-size:11px;color:var(--green);padding:4px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:17px;margin-bottom:22px}.metric{border:1px solid var(--border);background:#fff;border-radius:12px;padding:21px 22px;position:relative}.metric-title{display:flex;justify-content:space-between;color:#819083;font-size:11px}.metric-title>span:last-child{color:#a8b2a4;font-size:16px}.metric-value{font-size:34px;letter-spacing:-1px;font-family:Arial,sans-serif;font-weight:500;line-height:1.8}.metric-note{font-size:10px;color:#98a094}.metric.emphasis{background:#205a47;color:white;border-color:#205a47}.metric.emphasis .metric-title,.metric.emphasis .metric-note{color:#b5cdbd}.metric.emphasis .metric-title>span:last-child{color:#b4d1bb}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(270px,1fr);gap:22px;margin-bottom:22px}.card{background:white;border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.card-head{display:flex;align-items:center;justify-content:space-between;padding:23px 24px 10px;gap:12px}.card-head p{font-size:10px;color:#96a095;margin:7px 0 0}.mini-label{font-size:10px;border-radius:5px;padding:5px 9px;background:#f5f7f2;color:#8b9687}.flow-chart{height:185px;display:flex;gap:20px;align-items:end;padding:25px 28px 15px;position:relative}.flow-col{display:flex;flex:1;flex-direction:column;align-items:center;height:100%;justify-content:end;z-index:1}.flow-count{font-size:17px;margin-bottom:9px;font-family:Arial,sans-serif}.flow-bar{width:100%;max-width:90px;min-height:8px;border-radius:6px 6px 0 0;background:#e3ece2;transition:height .3s}.flow-col:nth-child(2) .flow-bar{background:#bed3b9}.flow-col:nth-child(3) .flow-bar{background:#6b9b79}.flow-col:nth-child(4) .flow-bar{background:#285e49}.flow-label{font-size:10px;color:#8c978c;margin-top:10px;white-space:nowrap}.card-bottom{margin:12px 24px 20px;padding-top:14px;border-top:1px solid var(--border);font-size:10px;color:#92a08d;display:flex;justify-content:space-between}.region-list{padding:17px 24px 7px}.region-row{display:grid;grid-template-columns:32px 1fr auto;gap:10px;align-items:center;margin:8px 0 24px}.region-icon{width:31px;height:31px;border-radius:8px;display:grid;place-items:center;background:#f1f4ee;color:#84997e;font-size:10px}.region-name{font-size:11px}.region-count{font-size:11px}.region-bar{height:4px;background:#edf1e9;border-radius:5px;margin-top:10px;overflow:hidden}.region-bar>div{height:100%;background:#87aa83;border-radius:5px}.region-row:nth-child(2) .region-bar>div{background:#b2bc8e}.region-row:nth-child(3) .region-bar>div{background:#6c8e8a}.region-sub{color:#9aa491;font-size:9px;margin-left:7px}.table-wrapper{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;white-space:nowrap}th{font-size:10px;color:#8f9a91;font-weight:400;padding:14px 22px;background:#fafbf8;border-bottom:1px solid var(--border)}td{font-size:11px;padding:17px 22px;border-bottom:1px solid #f0f3ee;color:#758276}tbody tr:last-child td{border-bottom:0}tbody tr[data-customer]{cursor:pointer}tbody tr[data-customer]:hover{background:#f8faf6}.customer-cell{display:flex;align-items:center;gap:10px;color:#334e3b;font-weight:500}.customer-cell small{display:block;font-size:9px;color:#9ba494;margin-top:4px;font-weight:400}.badge{display:inline-flex;align-items:center;gap:5px;border-radius:5px;font-size:9px;padding:5px 8px;white-space:nowrap;background:#f1f4ed;color:#889680}.badge.qualified{color:#4b825f;background:#edf5eb}.badge.quoted{color:#5c8299;background:#edf3f7}.badge.won{color:#548477;background:#e6f2eb}.badge.invalid{color:#a08c86;background:#f4efeb}.badge.new{color:#af9351;background:#f8f4e9}.badge.waiting{color:#a48a53;background:#f7f2e6}.badge.cancelled{color:#9d9190;background:#f0eded}.searchbar{display:flex;align-items:center;gap:12px;padding:18px 23px;border-bottom:1px solid var(--border);flex-wrap:wrap}.searchbox{position:relative;flex:1;min-width:170px}.searchbox input{width:100%;padding-left:32px}.searchbox span{position:absolute;left:12px;top:10px;color:#a0aa9c}.control,input,select,textarea{background:#fff;border:1px solid #e0e6db;border-radius:7px;padding:9px 11px;font-size:12px;color:#536b59;outline:none}input:focus,select:focus,textarea:focus{border-color:#89a68e;box-shadow:0 0 0 3px #eff5eb}textarea{resize:vertical;min-height:86px;width:100%}.muted{color:#939d94}.tiny{font-size:10px}.inbox{display:grid;grid-template-columns:275px minmax(300px,1fr) 290px;min-height:600px}.conversation-list{border-right:1px solid var(--border)}.inbox-search{padding:17px;border-bottom:1px solid var(--border)}.inbox-search input{width:100%}.conversation-item{width:100%;display:flex;text-align:left;gap:10px;padding:19px 17px;border-bottom:1px solid #f0f3ed}.conversation-item.selected{background:#eef4eb;border-left:3px solid #477650;padding-left:14px}.conversation-item:hover{background:#f4f7f0}.conversation-item div:last-child{min-width:0;flex:1}.conversation-item strong{font-size:11px;font-weight:500}.conversation-item p{font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#8d9989;margin:6px 0}.conversation-item small{font-size:9px;color:#a0aa98}.chat-panel{display:flex;flex-direction:column;min-width:0;background:#fafcf8}.chat-head{padding:17px 21px;display:flex;align-items:center;gap:10px;background:white;border-bottom:1px solid var(--border)}.chat-head p{margin:3px 0;font-size:9px;color:#98a38f}.chat-messages{padding:21px;flex:1;min-height:300px;max-height:520px;overflow-y:auto}.chat-date{text-align:center;font-size:9px;color:#a2ad99;margin:0 0 25px}.message{max-width:87%;margin-bottom:17px;font-size:12px;line-height:1.85}.message-content{background:white;border:1px solid #e9eee4;padding:13px 16px;border-radius:0 11px 11px 11px;white-space:pre-wrap;overflow-wrap:anywhere}.message.outgoing{margin-left:auto}.outgoing .message-content{background:#e7f0e1;border-color:#e7f0e1;border-radius:11px 0 11px 11px}.message time{display:block;text-align:right;font-size:8px;color:#9eaa94;margin-top:5px}.compose{padding:15px 20px;background:white;border-top:1px solid var(--border)}.compose textarea{min-height:70px;font-size:11px}.compose-bottom{display:flex;justify-content:space-between;align-items:center;margin-top:10px;gap:8px}.compose-bottom small{color:#9aa692;font-size:9px}.detail-panel{background:white;padding:22px;border-left:1px solid var(--border)}.detail-title{display:flex;justify-content:space-between;align-items:center}.detail-line{margin:17px 0}.detail-line label{display:block;color:#9aa392;font-size:10px;margin-bottom:7px}.detail-line p{margin:0;font-size:11px;overflow-wrap:anywhere}.detail-section{border-top:1px solid var(--border);padding-top:20px;margin-top:22px}.detail-actions{display:grid;gap:9px;margin-top:20px}.audit-item{border-left:2px solid #dce6d6;padding:2px 0 10px 12px;margin-bottom:9px;font-size:10px;color:#84947a}.audit-item small{display:block;color:#a6af9d;margin-top:5px;font-size:9px}.notice{border:1px solid #e4e8d9;border-radius:10px;background:#f7f8ee;padding:16px 18px;color:#8c916e;font-size:11px;line-height:1.9;margin-bottom:22px}.notice strong{color:#69784f}.queue-flow{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:22px}.queue-step{border:1px solid var(--border);background:#fff;border-radius:10px;padding:17px;font-size:11px}.queue-step b{color:#91a287;display:block;font-family:Arial;font-size:10px;letter-spacing:1px;margin-bottom:8px}.queue-step small{display:block;color:#9ca695;font-size:9px;margin-top:8px}.connect-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:22px}.connect-content{padding:23px}.channel-row{display:flex;gap:11px;align-items:center;padding:17px 0;border-bottom:1px solid #eef1e9}.channel-row:last-child{border:0}.channel-row .channel-text{flex:1}.channel-text strong{font-size:12px;font-weight:500}.channel-text small{display:block;font-size:10px;color:#9aa590;margin-top:6px}.checklist{list-style:none;margin:0;padding:0}.checklist li{display:flex;gap:12px;margin-bottom:21px;font-size:11px;line-height:1.9}.check-num{border:1px solid #dce5d5;border-radius:50%;width:23px;height:23px;display:flex;align-items:center;justify-content:center;color:#8f9f7f;flex-shrink:0;font-size:10px}.checklist small{display:block;font-size:10px;color:#9ba68f}.empty{padding:50px;text-align:center;color:#8fa083;font-size:12px}footer{margin:0 38px;padding:17px 0 20px;display:flex;gap:15px;border-top:1px solid var(--border);color:#a5ae9d;font-size:8px;letter-spacing:1px}footer span:last-child{margin-left:auto;letter-spacing:0}dialog{border:1px solid var(--border);border-radius:16px;padding:0;max-width:580px;width:calc(100% - 30px);color:var(--ink);box-shadow:0 20px 90px #1e3b3a26}dialog::backdrop{background:#172e244d;backdrop-filter:blur(3px)}.modal-header{padding:24px 26px 16px;display:flex;justify-content:space-between;align-items:center}.close{font-size:22px;color:#8e9e84;padding:0 5px}.modal-content{padding:0 26px 25px;max-height:75vh;overflow-y:auto}.modal-content p{font-size:12px;color:#87967c}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-field{display:flex;flex-direction:column;gap:7px;font-size:11px;color:#7d8c72}.form-field.full{grid-column:1/-1}.form-actions{display:flex;justify-content:end;gap:10px;margin-top:24px}.error{color:#ac6650;font-size:11px;margin-top:12px;min-height:18px}#toast{position:fixed;bottom:30px;left:calc(50% + 100px);transform:translateX(-50%);background:#244c39;color:white;padding:12px 22px;border-radius:8px;box-shadow:0 8px 30px #25493822;font-size:12px;opacity:0;pointer-events:none;transition:opacity .2s;max-width:80vw;z-index:100}#toast.show{opacity:1}.mobile-title{display:none}.source-line{font-size:10px;color:#8c9b7f;margin-top:14px}.source-line a{text-decoration:underline}.modal-content .detail-line p{color:#617655}.inline-info{font-size:10px;color:#9ba28c;line-height:1.9}.secondary.small,.primary.small{padding:7px 11px;font-size:10px}.actions{display:flex;gap:10px;flex-wrap:wrap}.filter-count{font-size:10px;color:#9aaa90;margin-left:auto}
@media(min-width:1600px){#app{max-width:1600px;margin:auto}.inbox{grid-template-columns:300px minmax(350px,1fr) 320px}}
@media(max-width:1200px){.inbox{grid-template-columns:240px minmax(300px,1fr)}.detail-panel{grid-column:1/-1;border-top:1px solid var(--border);border-left:0;display:grid;grid-template-columns:1fr 1fr;column-gap:30px}.detail-title,.detail-actions,.detail-section{grid-column:1/-1}.detail-actions{display:flex}.metric{padding:17px}.dashboard-grid{grid-template-columns:1.4fr 1fr}}
@media(max-width:1000px){.sidebar{width:190px;padding:25px 12px 15px}main{margin-left:190px}.brand{font-size:19px}.workspace{font-size:10px}.workspace small{font-size:9px}.topbar{padding:0 24px}#app{padding:25px 24px}.demo-banner{padding:10px 24px}.metrics{gap:10px}.metric-title{font-size:10px}.metric-note{font-size:9px}.dashboard-grid{grid-template-columns:1fr}.region-list{display:flex;gap:25px}.region-row{flex:1;margin-bottom:15px}.connect-grid{grid-template-columns:1fr}.queue-flow{grid-template-columns:repeat(2,1fr)}footer{margin:0 24px}}
@media(max-width:720px){.sidebar{width:65px;padding:20px 7px}.brand{padding:0;justify-content:center}.brand>span:last-child,.workspace,.nav-label,.sidebar-bottom,nav button>span:not(.nav-icon){display:none}nav{margin-top:35px}nav button{padding:13px;justify-content:center}.brandmark{width:34px;height:38px}main{margin-left:65px}.topbar{height:60px;padding:0 16px}.breadcrumb{gap:10px}.top-actions{gap:10px}.demo-banner{padding:10px 16px;font-size:9px}.demo-banner button{display:none}#app{padding:23px 16px}.page-heading{align-items:start}h1{font-size:22px}.subtitle{font-size:10px;line-height:1.8}.metrics{grid-template-columns:1fr 1fr}.metric{padding:16px}.metric-value{font-size:28px}.region-list{display:block}.flow-chart{gap:10px;padding:20px 20px 12px}.card-head{padding:20px 20px 10px}.card-head h2{font-size:13px}.card-bottom{margin:12px 20px 18px;font-size:9px}.inbox{display:block}.conversation-list{border-right:0}.conversation-items{display:flex;overflow:auto}.conversation-item{min-width:210px;width:210px;border-bottom:1px solid var(--border)}.conversation-item.selected{border-left:0;border-bottom:2px solid var(--green);padding:19px 17px}.chat-messages{max-height:420px}.detail-panel{display:block}.detail-actions{display:grid}.queue-flow{gap:10px}.queue-step{padding:13px;font-size:10px}.queue-step small{font-size:9px}.searchbar{padding:15px}.form-grid{grid-template-columns:1fr}.form-field.full{grid-column:1}.form-field{font-size:11px}.page-heading .primary,.page-heading .secondary{padding:9px;font-size:10px}.notice{font-size:10px}.top-actions .avatar{display:none}footer{margin:0 16px;flex-wrap:wrap;font-size:8px}footer span:last-child{width:100%;margin:0}#toast{left:50%;font-size:11px}.page-heading .actions{justify-content:end}.subtitle{max-width:310px}.connect-content{padding:17px}}